PC Support Technician: Practical Diploma for IT Careers

This diploma will help you develop essential skills to support end users and work in IT, ERP, and CRM environments using tools such as PC hardware, SAP, and Salesforce.

The program equips you with key skills needed to thrive as a PC Support Technician, focusing on computer systems, operating systems, hardware, software, and networking.

You’ll also learn how to troubleshoot, configure, and resolve issues for users on both Windows and Linux platforms.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

88 Centennial Avenue | Level 2 | Alexandra 9320 | New Zealand
Phone: +64 3 876 9988
Email: info@gaminglegendquest.info

PCC Information

Registered Training Organisation #NZ38123456789
Registered and accredited under NZQA guidelines